When excellence in Customer Service is your team’s goal.
Your business. Your team.
Your employees are your most important asset. When you look after them, they will look after your clients.
In today’s highly connected and digital world, every touchpoint a person has with your business is a customer service opportunity. So, it’s important to have the right team by your side and train them well.
That’s where Development Pathways comes in.
We help small businesses make the right staffing decisions both here and offshore – and then work together to ensure they deliver excellent customer service that delights people.
Because everyone in your business is responsible for great customer service!
Our HR & Recruitment Services
Expanding Your Australian Team
In Australia, we help small businesses who are ready to expand make the right decisions when taking on new employees.
Whether you’re looking for:
- Permanent – full time or part time
- Labour Hire
- Or you’re not sure
We then make sure that your business is compliant with Fair Work Legislation and ensure your staff are inducted and trained effectively.
When Offshoring is the solution you need
Our network of trusted business partners in Australia and in the Philippines gives us access to a range of overseas staffing solutions for Australian businesses.
- Permanent or On-hired/Temporary Staff
- Offshoring – where your team is based in the Philippines (no different to them being based in another suburb, city or state in Australia)
- Outsourcing – individual roles in your business (Virtual Assistant/EA, Social Media/SEO Management, Bookkeeping etc) are managed by a team member based in the Philippines
- Recruitment tools and HR documentation
The Benefits For You
Less recruitment admin
We take away the time and administrative burden of finding the right talent.
Our services ensure less downtime and better internal collaboration.
Find the best people
We specialise in recruitment and team management, so you always have the right people.
Uniting Your Teams Together
The goal is to have your entire team working together collaboratively – no matter where they are or what their roles are.
We educate and work with your teams to improve communication between Philippines-based staff and their colleagues or clients in Australia. We also work with Australian businesses who have Offshore teams or staff in the Philippines to improve communication and effectiveness.
Contact Us Today
Let us help you achieve your recruitment and customer service goals.
Australia: 0404 231 631
PO Box 879, Hurstville BC NSW 1481